As the technological world keeps progressing, there is no chance for cyber threats to go low any sooner. These threats keep on increasing and becoming stronger day by day and a lot of organizations keep becoming victims of these threats. At such times, pen-testing companies are the only hope and a safe haven for software development and mobile application companies. However, is your pen testing company ready to face all the cyber threats and challenges of the year 2020? If not, here is how you can get your organization to become the hero software and mobile app companies see in you.
Accept Open-Source Platform
Since the world is shrinking down to the size of a global village, it is extremely necessary for the penetration testing companies to start accepting the usage of open-source platforms. Apart from bringing down overall costs, it will help them reach out to the experts, which can be beneficial for the betterment of services. If you are new to this concept and want to get started right away, we would suggest you try Selenium before you go for any other open-source platform.
Agile and DevOps Are Must-Have
Nowadays, a lot of pen testing companies have started accepting Agile and DevOps due to the velocity, endurance, quality, and performance they have to offer in the program development procedure. Moreover, the usage of Agile and DevOps helps to keep up with the speed of the changing needs of the customers demanding more releases and new functionalities. If your pen testing company has not adopted these two tools, it is time you start preparing yourself for them.
What About Customer Service?
Having a good customer service has become so important these days as the customers feel the need to stay connected to the company to get their issues resolved instantly. You should expect new software and application coming in with well-developed and advanced customer service options embedded and it is your duty to test them well. Instead of just testing, you will have to be creative and come up with some good ideas too.
Developing Even Better Reports
Efficient and good reports are necessary for every testing project whether small or large. However, most of the time, testers end up choosing the wrong tools and dashboards, which makes chaos in the end. You must choose tools carefully to produce detailed, well-managed, and useful reports. If you fail to produce reports that would prove to be tremendously resourceful and transparent to the testing task, your clients would not be satisfied. Such reports can instantly lead to a sudden drop in the number of your clients leaving your company in ruins.
What is Takeaway?
It is best for you to start implementing the 4 suggestions we shared above if you want to make your pen testing company strong enough to face all challenges of 2020. Without all of these features, it would be difficult for your company to make it out of 2020 with good reviews and a strong list of clientele.