Tracking bugs is an important part of the development lifecycle. If you’re already aware of the science behind bugs and what they’re capable of, you don’t need any explanation. But for those who don’t, a bug can be any issue in design, specifications, requirements, and coding that cause incorrect or undesirable results. From poor user experience to wastage of time and resources, bugs can mean all sorts of bad things for your business. Therefore, it’s important to spend on bug management tools that can help you improve software quality assurance. Given below are some of the major benefits these tools provide.
1) High-Quality Product Delivery
The primary purpose of bug management tools is to detect bugs and make sure that they are fixed timely. This is done by tracking each team member’s progress in fixing the bug. This not only makes managing bugs and team easier but also ensures the delivery of a high-quality product.
2) Increasing Return on Investment (ROI) by Reducing the Cost of Development
An important feature which bug management tools provide is the prioritization of bugs based on their severity and assigning them to the team. This helps the team to focus on important issues more rather than wasting time on smaller issues. This improves the team’s productivity and reduces the cost of development.
3) Better Communication, Connectivity, and Teamwork
Communication and collaboration are key factors in any team to achieve a goal, whatever it may be. Bug management is no exception. Communicating bug information through emails can lead to misunderstandings and it’s easier to lose track of them in a plethora of emails. Bug management tools reduce this communication gap by providing better communication through chat interfaces and email notifications. Some tools also have options for attaching videos and screenshots which can help explain the problem. The centralized data system provides access to real-time data that helps in attempting new bugs, exploring the application and preparing clear reports.
4) Early Issue Detection and Understanding Defect Trends
Keeping track of the progress of bugs in one of the most important advantages of using bug management tools. From the detection of bugs to their fixation and time taken to resolve a bug, the system provides all the important details you need to make sure things are going according to plan. These tools detect bugs in the formal testing phase which helps to create a bug-free data in the production stage.
5) Better Service and Customer Satisfaction
Customers are kings. There is no business without them and their satisfaction is the utmost priority of every business. It’s no different when you’re providing your customer with a system and you make sure that there is no flaw in it. Besides ensuring a high-quality product, bug management tools also ensure customer satisfaction by allowing end-users to report issues and bugs directly on their applications. Common issues can be analyzed and solved through product modifications. Tools are mostly designed in such a way that you can use them easily without any special training. They provide an automated response to end-users such as updates and development statuses through alerts. This also provides better and relevant service to customers by allowing feedbacks and suggestions.
Conclusion
Bug management tools tick all the right boxes when it comes to resolving issues. It’s cost-effective and saves valuable time. If used right, these tools help you understand your work atmosphere better, thus improving overall efficiency. By using these, resources can be managed in a much better way with faster solutions. Bug tracking can be used in each stage of the development process, thus helping developers to be content and more productive. This needs to be done rigorously and if you are not using it, then probably your development efforts can go in vain.